IT maintenance and network administration for companies in Constanta
Your IT department, outsourced: maintenance with contractual terms, predictable monthly cost and a single number to call. IT outsourcing for companies in Constanta and Dobrogea.
A IT service Good is not just measured by the speed of an intervention. It must prevent incidents, document the environment, and provide management with a clear picture of risks and costs.
GreenSoft can take over the daily administration of workstations, accounts, servers, networks, Microsoft 365, backup and supplier relations. The contract defines responsibilities, support channels, priorities and response times, according to the complexity of the environment.
The service starts with inventory and stabilization. Unclear accounts, lack of documentation, unverified backups, and single-person dependencies are eliminated. Afterwards, the activity moves to a preventative pace, with reports, maintenance, and an improvement plan.
What does the service include?
- Helpdesk and user support
- Servers, virtualization, stations and accounts
- Microsoft 365, identity and access
- Networks, Wi-Fi, backup and continuity
- Cybersecurity, documentation and supplier management
- Electrical and IT repairs: laptop, PC, tablets, smartphone, GPS, UPS, monitors, televisions
- Office equipment, printers, multifunction, consumables, only within maintenance contracts
We do not provide one-time printer repairs or cartridge refills for individuals. We cover this equipment for companies with whom we have an IT maintenance contract.
Why GreenSoft
GreenSoft manages both IT and the physical infrastructure it depends on: cabling, fiber, electrical and technical systems. Incidents can be diagnosed end-to-end, without transfers between providers.
How the project is progressing
- Environmental and responsibilities inventory
- Stabilizing risks and urgent issues
- Moving to recurring support with SLA
- Reporting, prevention and modernization plan
For which types of sites
- SMES
- hotels
- service companies
- output
- logistics
- retail and organizations without a full IT department
Tell us how many workstations and which servers you have. We do the takeover audit and you receive the responsibilities, service level and offer within 3-5 business days.
IT for hotels and guesthouses
A hotel has its own IT: the reception program (PMS) that is not allowed to fail at check-in, the guest Wi-Fi separate from the accounting network, the cash registers, the room card access system, the rooms and the fire alarm that send events through the same network. We manage them together, with pre-season checks and in-season intervention, because that's what we do. NETWORK and the rest of the hotel facilities.
Where we work
We cover the entire county of Constanta: Constanta municipality, Mamaia, Năvodari, Ovidiu, Agigea, Eforie, Techirghiol, Mangalia, Medgidia and Cernavodă, including the port perimeter, based on the work license in the Port of Constanta. For larger works, we travel throughout Dobrogea.
Useful resources
- Outsourced IT services vs. internal employee
- The 3-2-1 Backup Rule for Small Businesses
- Ransomware and the building's technical infrastructure
Frequently asked questions
How much does monthly IT maintenance cost for a company in Constanta?
It is calculated on the number of stations, servers and users, plus the included services (helpdesk, backup, Microsoft 365). We give you the figure after a free inventory of the environment, in 3-5 business days, as a fixed monthly subscription, without separately billed hours for current issues.
What is the difference between IT maintenance and IT outsourcing?
For a small company, they are the same thing: someone outside is responsible for your computers, server, network, and accounts, with a contract and terms. "IT outsourcing" also means, for large companies, outsourcing software development; we do the administration and support part, not the development.
What specific services does a monthly IT Outsourcing subscription offered by GreenSoft include?
A typical subscription includes: Helpdesk support for users, server and network administration, Microsoft 365 and account management, monitoring, security updates, antivirus, backup and on-site interventions at the headquarters in Constanta. The package is sized according to the number of stations and your needs. We determine the right level of service together.
How does Remote Helpdesk technical support work for my employees?
The employee contacts us (phone, email, ticket), and the technician takes control of the computer safely, with the user's consent, and solves the problem in a few minutes, without having to travel. Most common incidents are resolved this way, quickly. For what cannot be done remotely, we intervene physically.
How long does it take for the GreenSoft team to physically intervene at my company's headquarters in Constanta in case of a critical emergency?
For customers with a contract, on-site intervention time is guaranteed by SLA, with priority for critical emergencies (server down, network down). Being a local company in Constanta, we arrive quickly at your premises. We establish the exact times in the contract, depending on the package chosen.
What is the 3-2-1 backup strategy and how does it protect our data from cyberattacks?
The 3-2-1 rule means 3 copies of your data, on 2 different types of media, with 1 copy in another location (offsite/cloud). This way, if ransomware encrypts your server or a failure occurs, you always have a clean copy to restore from. We implement automatic backup and periodically verify that the restore actually works.
Is outsourcing IT services more financially advantageous than hiring an in-house IT administrator?
Usually yes, especially for small and medium-sized companies: you pay a predictable monthly cost and have access to a team with diverse skills, instead of the salary, taxes and vacations of a single person. In addition, you have continuous coverage and are not dependent on a single person. We compare specifically for your situation.
How long does it take to take over the IT environment?
It depends on the number of users, documentation, and system status. The process includes inventory, access, backup, and risk prioritization.
Do you offer remote and on-site support?
The model can combine remote support with on-site interventions, depending on location, criticality and contract.
Shall we discuss your project?
Free initial technical consultation and quote within 3–5 business days.
