You have a Schrack Seconet Integral fire control panel and are looking for someone to design, commission, troubleshoot or maintain it. GreenSoft is an authorized Schrack Seconet partner for all three: design, execution and maintenance. We work in Constanța and Dobrogea.
Below you can find what each stage entails, what the failures you see on the panel mean, and when it's worth adding an emergency management system.
Contents
What is Integral EvoxX?
Integral EvoxX is Schrack Seconet's modular fire detection and alarm control panel. Its main feature is complete redundancy: the system can be configured in duplicate, and if the main part fails, the backup part takes over without interruption.
- Scalability: from a small building to networks with up to 4,049 interconnected panels in a single system.
- Full-IP with integrated fiber optic — IP interface in each switchboard, without external converters.
- Backward compatibility across multiple generations, which means that an old installation can be modernized without throwing everything away.
- Integral IMAP control panel, with the same software on all types of central units.
- Can be combined with fire extinguishing station from the same family.
For context: over 162,000 Schrack control panels are in operation worldwide, and the system supports 26 languages.
Installation design
The project is done by a certified designer and is the basis fire safety notice, obtained before execution. This establishes the detection zones, the type of detectors in each space, the fire-resistant cable routes, the position of manual buttons and alarm devices, as well as the commands to other installations — smoke extraction, ventilation shutdown, door unlocking, elevators.
The rules come from normative P118/3-2015. If you don't know yet if you need installation, we have explained it separately. What does IDSAI mean and when is it required by law?.
The correct dimensioning of redundancy is decided in the project, not during installation. An undersized plant purchased costs more to correct than it would have cost if it had been chosen correctly from the start.
Commissioning and documents that end up in the file
Execution requires a firm with IGSU authorization for fire detection, alarm and alerting systems. Commissioning does not just mean that the panel powers up. It means:
- Programming the control panel — zones, addresses, command matrix, timings, access levels.
- Functional tests on each element — every detector, every button, every siren, every command to another installation.
- Checking autonomy on the backup source.
- Staff training — who resets, who confirms, what to do in case of alarm and what to do in case of failure.
- Documentation submission — minutes, certificates of conformity on equipment, as-built diagram, operating manual, control register.
This documentation is what the inspector asks you for. fire safety authorization. The approval and authorization are not the same thing and are not obtained at the same time — I detailed in the article about approval vs. authorization.
Common faults and what each one means
If the control panel displays a fault and beeps, it is most likely one of the situations below. None of these can be solved by pressing the silent button and forgetting about it.
- Loop or line fault — interruption or short circuit on the route. Frequently after landscaping works that have touched the cable.
- Dirty or aged detector — the optical camera accumulates dust. It first leads to compensated sensitivity, then to damage. It is also the classic cause of false alarms.
- Discharged or end-of-life batteries — the power plant no longer has autonomy when the network fails. They are replaced periodically, not when they fail.
- Siren line fault — the alarm is no longer heard in the area. The system detects it, but no one finds out.
- Insulation fault to ground — moisture or damaged cable. Occurs seasonally, especially in coastal buildings.
- Communication error between control panels — in networked systems, a central office no longer sees the rest. The building remains covered locally, but dispatching is lost.
- Disabled area or element — it's not a defect, it's a deactivation left active. The most dangerous of all, because it doesn't look like a problem.
What not to do: to keep a zone permanently deactivated to get rid of beeps. During an inspection, a zone deactivated for months is a non-compliance, but during a fire in that zone it's something else.
Maintenance: what to check and how often
Maintenance is carried out by an authorized company and is recorded in control register. The rhythm is established by the installation documentation and the manufacturer's instructions. A serious overhaul includes:
- testing by actually triggering a sample of detectors and buttons, by rotation, so that all are touched in one cycle;
- cleaning or replacing highly contaminated detectors;
- checking the audibility of sirens in all rooms, including with closed doors;
- measuring the condition of the batteries and the actual autonomy;
- checking orders to other installations — smoke extraction, ventilation, access control, elevators;
- reading the event log and analyzing repetitive failures;
- comparing the installation with the project and the actual configuration of the building.
The last point is the most often skipped and the most expensive. If you have re-compartmentalized offices or enclosed an open space, you have rooms without a detector. On paper the installation is compliant; in the field, it is not.
Remote diagnosis with Integral Remote
Integral Remote allows remote access to the control panel. Basically, a technician sees the status of the system from the office and analyzes what needs to be done before traveling.
- real-time notifications via push, email or VoIP call;
- location-independent viewing and operation;
- documentation of all events;
- targeted interventions — the technician comes with the right piece, not to make a diagnosis.
Remote services for fire safety installations are regulated by the standard EN 50710. For an administrator with multiple buildings, the difference between an inspection trip and a repair trip is directly visible in the invoice.
When you need SecoLOG IP
SecoLOG IP is Schrack Seconet's emergency management system. It brings together multiple detection and security systems in a single interface and allows monitoring and operation from a central point.
You need it when:
- you have multiple systems — fire detection, burglary, access control, video — and you want a single image, not five monitors;
- you have multiple buildings or locations that need to be monitored from one dispatch center;
- several people operate in shifts — the system is multiuser;
- you need complete log of events and operator actions, for investigations and controls;
- you want guided procedures in critical situations, not operators who improvise.
Data from the fire control panel is automatically transferred to SecoLOG, and the system is modular — it expands as you add buildings or subsystems.
For a building with a single switchboard and a single doorman, SecoLOG is overkill. For a large hotel, a port, a hospital, or a logistics park, it's the difference between knowing and guessing.
Modernization of an old power plant
Backward compatibility across generations means that an older Schrack installation does not have to be thrown away to get to a current platform. In many cases, the wiring and some of the peripherals are retained, and the investment is focused on the control panel and the elements that have actually reached the end of their life.
The decision is made after an on-site assessment: the age of the equipment, the availability of parts, the condition of the wiring, the modifications made to the building and what your authorization requires. We tell you whether it is worth upgrading or replacing, with numbers, not general recommendations.
Frequently asked questions
Do you service Schrack Seconet fire alarm panels in Constanța?
Yes. GreenSoft is an authorized Schrack Seconet partner for design, execution and maintenance, and an authorized IGSU company. We cover Constanța and all of Dobrogea, including the port perimeter.
The fire alarm panel is showing a fault. Can I reset it and leave it like that?
No. Resetting only clears the display if the problem has disappeared. If the fault returns, the cause is still there — broken loop, faulty detector, dead batteries. An installation that is kept in fault condition is non-compliant with the control and does not protect you in the event of a fire.
How often should maintenance be done?
Periodically, by an authorized company, with a record in the inspection register. The exact rhythm results from the installation documentation and the manufacturer's instructions. The lack of maintenance evidence is one of the most frequently found non-conformities during inspections.
Can I take over maintenance from another company?
Yes. We first assess the installation and existing documentation, then tell you what is compliant, what is missing, and what needs to be corrected before takeover. We do not sign a contract over undeclared issues.
Do I really need SecoLOG IP?
No, if you have only one control panel and one surveillance point. It becomes useful when you have multiple security systems, multiple buildings or operators on shifts and you need complete logging of actions.
Can the control panel be accessed remotely?
Yes, through Integral Remote. It allows remote viewing and operation, real-time notifications and event documentation. Services of this type are regulated by the EN 50710 standard.
How can we help you?
We are an authorized Schrack Seconet partner for design, execution and maintenance, with IGSU authorizations for the design and execution of signaling, alarm and fire alerting installations. The certifications are public on certifications page.
If you have a fire alarm panel in fault, an ISU deadline or an expiring maintenance contract, MAIL. We first look at what you have, then we tell you what to do. See also the service page fire detection and alarm.
Informative article, published on September 13, 2026. The technical specifications mentioned come from the Schrack Seconet public documentation. For the specific situation of your installation, request a field assessment.
